Point Reference Guide
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Points
Level
What It Covers
Example Tasks
Business Examples

Light
Self‑contained, no complex logic
Fix an existing automation; Build Notion database template; Formatting fixes to an existing Tableau dashboard; detailed discovery or training sessions
Add a "New Lead" view in Notion; auto‑log new email signups to a Google Sheet


Moderate
Standalone workflow with light logic or AI
Create a new automation; Basic Zapier Chatbot to answer FAQs on public website; Fix a broken data connection on an existing Tableau dashboard; Tool / application selection
Send invoices from Xero to Slack and store PDFs in a shared Google Drive folder



Substantial
Multi‑zap workflow or moderate BI setup
Advanced Chatbot with complex logic and integrated automations; Create a new Tableau chart using an existing, ready-to-use data source
Build an automated onboarding checklist for new hires with task tracking




Complex
Stateful logic, branching, or warehouse setup
Zapier Agent to handle complex workflows with decision-making; Add new sources to data warehouse using Fivetran; Create a new Tableau chart or view blending multiple data sources; Build custom Zapier integrations using public APIs
Route sales leads by region and score them for follow-up based on custom logic





Strategic
Multi‑system solutions or reusable frameworks
Build a full BI workflow - Fivetran → data warehouse → SQL queries; Build a custom Zapier app for tools without a native integration; Build custom internal apps using no-code tools
Create a data warehouse to consolidate marketing, finance, and ops data for executive dashboards

Light
Self‑contained, no complex logic
Add a "New Lead" view in Notion; auto‑log new email signups to a Google Sheet


Moderate
Standalone workflow with light logic or AI
Send invoices from Xero to Slack and store PDFs in a shared Google Drive folder



Substantial
Multi‑zap workflow or moderate BI setup
Build an automated onboarding checklist for new hires with task tracking




Complex
Stateful logic, branching, or warehouse setup
Route sales leads by region and score them for follow-up based on custom logic





Strategic
Multi‑system solutions or reusable frameworks
Create a data warehouse to consolidate marketing, finance, and ops data for executive dashboards