Effective Date: Jan 6, 2025
Company Flow Pte. Ltd., doing business as work.flowers (“we,” “us,” or “our”), values your privacy and is committed to protecting your personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA). This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our services or visit our website.
1. Collection of Personal Data
We collect and process personal data only for purposes that a reasonable person would consider appropriate in the circumstances. The types of personal data we may collect include:
- Personal Information: Name, email address, phone number, billing address, and payment information.
- Usage Information: IP address, browser type, device type, pages visited on our website, and cookies.
- Information You Provide: Data you share when contacting us, subscribing to our services, or participating in surveys or feedback.
We collect personal data directly from you or through your use of our services.
2. Purpose of Collecting Personal Data
We collect, use, and disclose your personal data for the following purposes:
- To provide and manage our services.
- To process payments and manage your subscription.
- To respond to your inquiries and provide customer support.
- To send updates, newsletters, and marketing communications (with your consent).
- To improve our website, products, and services.
- To comply with legal or regulatory requirements.
3. Disclosure of Personal Data
We do not sell your personal data. However, we may disclose your data under the following circumstances:
- To Service Providers: Trusted third-party providers who assist in delivering our services, such as payment processors, data hosting providers, and email marketing tools.
- Legal Obligations: To comply with legal obligations, respond to lawful requests by public authorities, or protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
4. Data Protection and Retention
- Security Measures: We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.
- Retention: Personal data is retained only for as long as it is necessary to fulfill the purposes stated above or as required by law.
5. Your Rights Under the PDPA
Under the PDPA, you have the following rights regarding your personal data:
- Access: Request access to your personal data that we hold.
- Correction: Request correction of inaccurate or incomplete data.
- Withdrawal of Consent: Withdraw consent for the collection, use, or disclosure of your personal data.
- Opt-Out: Opt out of receiving marketing communications by clicking “unsubscribe” in our emails or contacting us directly.
You can exercise these rights by contacting us at the email address below.
6. Cookies and Tracking Technologies
We use cookies to:
- Analyse website traffic and improve functionality.
- Remember your preferences.
You may disable cookies through your browser settings, but this may impact website performance.
7. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.
8. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated Effective Date. Continued use of our services constitutes your acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: 📧 legal@work.flowers
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